FAQ

Password Reset or Forgotten Password
If you have forgotten or lost your password to your Coast Guard Google Account, National IT are not able to provide you with a new password - you will be re...
Mon, 5 Apr, 2021 at 7:11 PM
Membership Number
If you have lost, forgotten or did not know your Coast Guard Membership Number/CGID you will need to follow up with your Flotilla Administration Officer.
Mon, 5 Apr, 2021 at 7:12 PM
My Personal Details are Incorrect
You may find when performing a password reset the email or phone number presented by Google for the purposes of account recovery is not correct. All mem...
Mon, 5 Apr, 2021 at 7:59 PM
My name is spelt wrong
If your name is spelt incorrectly, most commonly noticed when sending emails and/or in your email signature block this information is provisioned to your ac...
Mon, 5 Apr, 2021 at 8:02 PM
My Google Account is Suspended
If you receive a message stating your Google Account has been suspended and to contact administrator, you can email helpdesk@coastguard.com.au from any othe...
Thu, 1 Jul, 2021 at 10:24 PM