For users on iOS 13 and above, an important change is required to Location Services Permissions on your device to enable toe SafeTrx app to accurately report your location.

SafeTrx periodically sends your location data to the SafeTrx server so that if you need assistance the Search and Rescue authorities can provide a more efficient response.

Failure to change this setting will result in inconsistent location reporting, inaccurate tracks and associated trip data.

To enable GPS tracking on the iOS SafeTrx app at all times, please ensure to set Location Services to ‘Always’. Open the phones ‘Settings’, choose ‘Privacy’, then ’Location Services’ and choose the SafeTrx app. Set access to ‘Always’.

Setting Location Services to ‘While using the app’ will only track your location while the app is in the foreground.